This is the form you need to fill in if you wish to submit your complaint to Mount Nico Corp Limited. For help to fill in this form, please speak to one of our Customer Support representatives at
+357 25 008133.
Please fill it on screen and click the ‘Submit your complaint’ button further below, for the immediate and automatic submission of your complaint to Mount Nico Corp Limited. Please note that Mount Nico Corp Limited cannot accept complaints submitted to it by any other mean/method (i.e. e-mail, telephone, etc.).
Complete, up-to-date, as well as accurate information, is required to be provided to Mount Nico Corp Limited for the proper investigation and evaluation of your complaint. Please note that the below Complaint Form is only indicative and not exhaustive. Mount Nico Corp Limited may request further information and/or clarifications and/or evidence as regards your complaint. Moreover, Mount Nico Corp Limited may request from you to re-submit a new Complaint Form in case it considers that you have incorrectly and/or falsely completed your Complaint Form.
Mount Nico Corp Limited will try to resolve your complaint on the basis of good faith, fairness and by taking such action as is consistent with market practice.
We regret to inform you that Mount Nico Corp Ltd, which owns the eXcentral EU brand, has made the difficult decision to renounce its license and therefore cease offering its investment services and activities. We understand that this may come as a surprise, and we want to assure you that this decision was not taken lightly. We value our customers and investors and appreciate the trust you have placed in us over the years.
Please note that as communicated, all positions have been closed and access to trading accounts has been terminated.
In case you have available balance, please contact [email protected] for the final processing of your available funds.